We are dedicated to helping you attain a prosperous future, and we strongly believe that you are entitled to it.
Our ultimate goal is to offer the finest career option and an outstanding work environment that
enriches the career experiences of gifted individuals.
Job Description:
• Answering incoming phone calls with excellence (understands your audience manages customer expectations).
• Managing support inboxes, daily access, and customer queries
• Ensuring every call is lodge for a call back and includes as much detail as possible
• Ensuring urgent calls get dealt with as timely as possible
• Building rapport with customers and committees as a touchpoint in the business
• Investigating and resolving issues including escalations and complaints if required
• Processing of Owner’s Corporation Certificate Requests
• Creating Maintenance Requests Cases
• Assisting customers with general inquiries such as Owners Corporation details (e.g. OC rules, Available assets, Utilities, AGM minutes, Plan of Subdivision, Insurance).
• Flagging important concerns to the relevant team for immediate attention.
Required Experience and
Qualifications:
• Bachelor’s Degree Holder
• With minimum of 2-year experience in customer services
• Excellent English communication skills
• Strong negotiation skills and the ability to handle tough conversations tactfully
• Ability to work independently, demonstrating good judgment and decision-making skills.
• High attention to details
• Willing and able to work on-site
Premier Benefits:
• Fixed day-shift schedule that allows you to prioritize both work and personal life
• Opportunity to travel to Australia and meet your clients
• 2-to-3-week paid Christmas holiday break
• Free barista-style coffee
• Unlimited snacks and drinks
• EOM free lunches, quarterly parties, and exciting company events
• Medical and Dental Insurance upon regularization
• Leave credits convertible to cash at the end of the year
• Career growth and development
Key Responsibilities:
✓ Managing the day-to-day accounting transactions
✓ Preparing the monthly accounts
✓ Liaising with the external Accountant for annual accounts and tax queries
✓ Reconciling bank accounts
✓ Managing the accounts payable function including the processing of invoices due for payment
✓ Managing the accounts receivable function including the allocation of payments
✓ Credit control of overdue payments
✓ Manual processing of pays and other related payroll tasks
✓ Send reminders to contractors to submit their invoices and timesheets to you each month
✓ Facilitate contractors onboarding, agreement, assignment form, personal details form
✓ Follow-up contractor availability as required
✓ Ensure contractors CVs are up-to-date with latest projects
✓ Ensure contractors insurances are up-to-date
✓ Making phone calls as required
✓ Any other administration-related duties that may be required.
Qualifications:
✓ Bachelor’s degree holder in accounting or any related field
✓ MYOB, Xero, and Intuit experience are a must
✓ 2 – 3 years of experience as an Australian Bookkeeper
✓ Experienced across a wide range of bookkeeping functions
✓ Strong level of accuracy and keen attention to details
✓ Excellent written and verbal communication skills
✓ Able to work independently and with a team
✓ Strong time management and prioritization skills
✓ Ability to multitask
✓ All-round administrative experience is highly desirable
Premier Benefits:
✓ 2-to-3-week paid Christmas holiday break
✓ Medical and Dental Insurance upon regularization
✓ Leave credits convertible to cash at the end of the year
✓ Career growth and development
Key Responsibilities:
• Prepare residential and commercial recommendations for the review and approval of broker within expected turnaround times.
• Discuss loan options with client
• Ensure responsible lending is followed and NCCP compliance is followed and recorded in a timely manner.
• Complete loan applications and submit to relevant lender for approval.
• Satisfy any conditions relevant to the loan application.
• Maintain and keep up to date concise client file notes for easy transfer amongst team.
• Monitor deal status to formal approval – notify clients of unconditional approval.
• Liaise and maintain relationships with external organisations and service providers such as lenders, valuers, and accountants, etc.
• Keep up to date with product and policy knowledge for all accredited lenders and maintain healthy training schedule.
• Be available for client and lender interviews with Broker when required.
• Be available to provide positive training to new and existing staff members if and when required.
• Be available to step into other roles to assist with busy periods.
• Maintain and contribute to be a harmonious member of a team who focused on providing service excellence to our clients and service providers.
Required Experience and Qualifications:
• 3-4 years relevant work experience with a financial brokering firm
• Residential and Commercial report writing skills
• Financial analysis (individual and commercial) skills
• Mortgage Broking/Loans experience
• Well-developed loan processing skills
• Demonstrate ability to complete multiple tasks and meet deadlines
• Excellent English communication skills
• Able and willing to work on-site
Premier Benefits:
• Fixed dayshift schedule that allows you to prioritize both work and personal life
• Opportunity to travel to Australia and meet your clients
• 2-to-3-week paid Christmas holiday break
• Free barista-style coffee
• Unlimited snacks and drinks
• EOM free lunches, quarterly parties, and exciting events
• Medical and Dental Insurance upon regularization
• Leave credits convertible to cash at the end of the year
• Career growth and development
Key Responsibilities:
• Preparation and review of statutory financial statements, ensuring compliance with the Australian accounting standards and regulations.
• Oversee cash flow forecasting and budgeting.
• Tax reporting, ensuring compliance with Australian tax laws.
• Identifying and managing financial risks to the organization.
• Providing financial insights and analysis.
• Collaborating with various departments to ensure financial alignment and support business objectives.
• Perform other tasks that may be required.
Required Experience and Qualifications:
• Bachelor’s Degree in Accountancy
• At least 4 years of experience working as an Accountant for an Australian account
• Experienced in using XERO
• Highly organized and proactive
• Excellent written and verbal communication skills
• High level of attention to details
• Willing and able to work on-site
Premier Benefits:
• Fixed dayshift schedule that allows you to prioritize both work and personal life
• Opportunity to travel to Australia and meet your clients
• 2-to-3-week paid Christmas holiday break
• Free barista-style coffee
• Unlimited snacks and drinks
• EOM free lunches, quarterly parties, and exciting events
• Medical and Dental Insurance upon regularization
• Leave credits convertible to cash at the end of the year
• Career growth and development
Roles and Responsibilities:
✓ Provide support to insurance brokers by processing new businesses, renewals, cancellations, and endorsements
✓ Draft and prepare insurance quotations (domestic, commercial & strata)
✓ File all correspondence for compliance
✓ Liaise with brokers, insurers, and underwriters through email and phone calls
✓ Assist in administrative tasks
✓ Perform other tasks that may be required by the client
Minimum Qualifications:
✓ Bachelor’s Degree Holder
✓ Prior experience in insurance (preferred but not required)
✓ Good English communication skills
✓ Excellent analytical skills
Premier Benefits:
✓ Work-life balance
✓ Free barista-style coffee
✓ Unlimited snacks and drinks
✓ 2-to-3-week paid Christmas Holiday Break
✓ Medical and Dental Insurance upon regularization
✓ Leave credits convertible to cash at the end of the year
✓ An opportunity to travel to Australia and meet your clients
✓ Fun and amazing team
✓ Career growth and development
As you reflect on your accomplishments over the past year, we hope you feel a sense of pride and satisfaction for all that you have achieved.
We are excited to see what the future holds for you and for our organization as we continue to work together towards our shared goals.
Know more about outsourcing & our services.
Give us a call.
