Admin
Insurance
Customer Support
IT Support
Strata
Virtual AssistantHire Smarter. Scale Faster. Spend Less.
Australian-managed. Offshore-delivered. Built for growth.
The person behind
Premier Outsourcing
Rhys Gordon leads sales at Premier Outsourcing, and built the company around a simple belief: Australian businesses shouldn't have to choose between growing and protecting their margins.
After seeing first-hand how the right offshore team transforms a growing business, more capacity, lower overhead, no drop in quality, Rhys set out to make that advantage available to Australian SMEs without the usual risk, admin or guesswork.
- Australian-owned and accountable, a local point of contact, not an overseas call centre
- Hand-picked, university-educated staff working your hours, in your time zone
- Scale your team without increasing overheads
Savings on wages vs local hire
of AU hiring managers report a skills gap
AU outsourcing market in 2024–25
of AU businesses using offshore staff are SMEs
Why Choose Us
Stop Drowning in Admin
Your best people shouldn't be spending their day on repetitive tasks. We help you offload administration, data entry, customer support, and back-office work so your team can focus on growth, clients, and revenue.
Scale Without the Overheads
Growing your business shouldn't mean another expensive local hire. Build a dedicated offshore team that grows with your business while reducing recruitment costs, salaries, and operational overheads.
Someone you’d actually want to work with.
Not a faceless platform. Not a ticket system. A Melbourne-based team that finds the right person, onboards them properly, and stays involved long after placement day.
Could Offshore Staffing Help Your Business Grow?
You're ready to benefit from offshore staffing if…
• You’re growing but can’t justify another full local hire
• Your senior team is buried in admin they shouldn’t be doing
• You have repeatable, process-driven tasks that eat up hours
• You want to scale the portfolio without scaling the wage bill
What you can expect from a successful offshore team…
• More time for your leadership team to focus on growth
• Improved efficiency across day-to-day operations
• Consistent support for administrative and back-office tasks
• Greater capacity to take on new clients and opportunities
One great hire changes everything.
Administration & Operations
Inbox management, scheduling, data entry, document processing
Finance & Accounting
Accounts payable, reconciliation, bookkeeping, reporting
Property & Real Estate
Owner comms, maintenance scheduling, compliance tracking
Customer Support
Inbound queries, client liaison, live chat, ticketing
Marketing & Content
Social media, copywriting, design coordination, EDMs
IT & Technical Support
Helpdesk, systems admin, software support, data management
HR & Recruitment Support
Candidate screening, onboarding admin, HR coordination
Data & Research
Market research, CRM management, analysis, reporting
The Process
Initial Consultation
We start with a confidential strategy session to understand your business, your team, and what you actually need. No assumptions, no generic solutions.
Role design
We work with you to define the role precisely, scope, skills, tools, and culture fit. This brief drives everything that follows.
Sourcing and assessment
Our team sources and screens against your brief. Candidates are assessed on technical ability, communication, and professional fit. You receive a curated shortlist of 2-3, each with a full profile and our recommendation.
Interview and selection
You interview the shortlist, coordinated entirely by us. The decision is always yours.
Onboarding
We manage the full transition, system setup, SOPs, training handover, and first-week support. Your new team member is ready to contribute from day one.
Ongoing support
We stay involved. KPI reviews, HR, payroll, and compliance, all managed by us, ongoing.
Meet The Team
Rhys Gordon
Sales Director
George Psomas
Founder & Managing Director
Fuad Chaudhry
Founder & Director
Nazih Dib
Founder & DirectorLatest News
Still thinking about it? Let’s just talk.
A 20-minute call with Rhys costs you nothing. No pitch, no pressure, just an honest conversation about whether this is the right fit for your business.