Most business owners have many talents however we often find that they think they can do everything. This is an attitude can stall the growth of any business.
‘Smart Entrepreneurs realise there is an unstoppable power in outsourcing aspects of their business to the Philippines. These tasks are generally essential to keep the business running, however, may not be economical for them to deal with these tasks internally.’
By outsourcing the day to day back-office tasks, the businesses key personnel then have more time to focus on generating more income. Outsourcing can make a powerful impact on growth, productivity and the bottom line.
Business owners have long seen outsourcing as a strategy reserved for large corporations, however, due to the rapid expansion of technology outsourcing is now a much more accessible option for smaller businesses too.
Due to the accessibility and abundance of extremely qualified professionals in the Philippines, we are noticing a wide variety of job functions are now outsourced. Essentially any job that can be done using a computer or a telephone can be outsourced.
Typical roles that are outsourced include, customer care, technical support, back-end office administration, graphic design, technical support, transcriptionists, web designers, bookkeepers, accountants, IT specialists and the list go on.
These freelancers work with the business under a sub-contractual basis, so they save the business owner the burden of paying expensive overheads associated with the payroll taxes and expenses such as benefits, health insurance and workers compensation, as well as the space constrictions that a growing a company in-house can present.
Taking the first steps to get into outsourcing can be a time-consuming process. However, this process can also be a massive benefit to the business. We often find that as a direct response when preparing to outsource a business owner will be forced to go through each business processes and start to think and develop the best system possible around that job function. This process will offer increased efficiencies and allow for the economics of scale.
When is a good time to outsource?
For every business, the right time to outsource can be vastly different. Business owners outsource for a wide range of reasons. The biggest reasons that a company may start to outsource is when they lack the human resources or skill set within their current organisation to complete the work.
Matthew Brunes, the owner of Carpet Cleaning Kings
(who has been outsourcing successfully for five years), said the right time to outsource was when he realised that although he wanted his business to grow, he had no time left to pursue the growth. Outsourcing enabled him to take a step back from the business and concentrate his energy where it needed to be spent.
Matthew says ‘When I started I wanted to do everything. In the beginning, this was working well. However, my hours seemed to increase, and I started to run out of time to do everything. I also realised that that to grow the business, it could not revolve around me. I had to let go of some of the work and to start delegating.’ Letting go paid off: The first year after Matthew began outsourcing the workload, Matthew tripled the company’s revenue.
‘If you only have a small business, do not count yourself out of outsourcing, start small with a virtual assistant to lessen your workload and build your team and your business from there.’
Matthew now employs a team of 8 working from the Philippines. The group consists of customer services representatives, a bookkeeper, a web designer, and a graphic designer.
Without using the services of Premier Outsourcing, Matthew would not have been able to grow his business to the scale he has developed thanks to the use of outsourced labour.
There are many businesses that we have helped to reduce their costs and scale their business. If you are looking for a free consultation, get in contact with us today.