Job Description:
✓ Promptly actioning all outstanding Maintenance cases
✓ Preparing of Meetings minimum requirements – Pre AGM, AGM and OCC
✓ Assisting in the maintenance of common property in accordance with legislative and OH&S requirements.
✓ Attending POD meetings weekly with Relationship Manager and Finance Representative
✓ Providing direction and leadership to all internal support teams
✓ Maintaining excellence through customer retention, satisfaction, and performance, to ultimately achieve success through the growth of your portfolio
✓ Ability to take over Relationship Manager function / portfolio when required
✓ Providing insightful advice quoting the Owners’ Corporation Act when required
✓ Liaise with internal stakeholders (Customer Service, Maintenance, Finance & Philippines) to ensure customer issues are resolved in a timely manner
✓ Ensuring legal compliance with respect to building management and internal processes

Required Experience and Qualifications:
✓ Bachelor’s Degree Holder
✓ A minimum of 2 years of experience in administrative and customer service roles is preferred but not required. Open to fresh graduates.
✓ Excellent English communication skills
✓ Ability to work independently, demonstrate good judgment and decision-making skills.
✓ High attention to details
✓ Willing and able to work on-site

Premier Benefits:
✓ Fixed morning and weekday schedule that allows you to prioritize both work and personal life
✓ Opportunity to travel to Australia and meet your clients
✓ 2-to-3-week paid Christmas holiday break
✓ Free barista-style coffee
✓ Unlimited snacks and drinks
✓ EOM free lunches, quarterly parties, and exciting company events
✓ Medical and Dental Insurance upon regularization
✓ Leave credits convertible to cash at the end of the year
✓ Career growth and development